SHIPPING POLICY

Effective Date: February 2025
Last Updated: February 2025
Company Name: LadyVo
Website: www.ladyvo.com
Contact Email: 📩 info.ladyvo@gmail.com

1. Shipping Destinations

We ship worldwide, including the EU, UK, US, Canada, Switzerland, Germany, France, and more.

2. Shipping Times & Processing

📦 Processing Time: 1-3 business days
🚚 Standard Shipping: 5-14 business days (varies by country)
⚡ Express Shipping: Available at checkout (varies by region)

Delivery times may be delayed due to customs, holidays, or unforeseen circumstances.

3. Shipping Costs & Duties

• Shipping costs are calculated at checkout.
• Customers outside the EU may be charged import duties, VAT, or taxes. These fees are not included in our pricing and are the customer’s responsibility.

4. Tracking & Lost Packages

• A tracking number will be emailed once your order ships.
• If a package is lost or delayed, contact us at 📩 info.ladyvo@gmail.com.
• We are not responsible for incorrect addresses provided by customers.

5. Returns Due to Delivery Issues

• If a package is returned due to an incorrect address, the customer must pay re-shipping costs.
• If a package is unclaimed or refused, a refund will be issued excluding shipping fees.

6. Shipping Restrictions

• We do not ship to PO Boxes in some countries.
• Customs clearance may cause delays.

7. Contact Us

For shipping inquiries, email 📩 info.ladyvo@gmail.com